Speaker: Laura Gatrad
Flutter Entertainment plc
Beyond the Bet: Flutter's Journey to Indirect Tax Transformation
Gunjan Tripathi, EMEA Director Vertex, will assist Laura as the Vertex Subject Matter Expert to help answer your questions.
Laura currently leads the Tax workstream on Flutter’s Oracle Fusion and Vertex implementation, which is part of a wider Finance Transformation programme across the Group. Prior to joining Flutter, she was Head of Tax Technology and Global Process Owner at Tesco, where she supported on their Oracle Fusion and TRCS implementation and was responsible for delivering tax enhancements post go-live. While at Tesco, Laura also delivered automation solutions (using Alteryx), VAT reporting tools and Excise & Customs management systems.
As one of the world’s leading gaming and entertainment companies, Flutter Entertainment operates in a highly dynamic and regulated tax environment. With growing complexity in indirect tax obligations across multiple jurisdictions, the need for a scalable, efficient, and compliant solution became critical. In this session, Flutter shares their decision-making process, key selection criteria for a tax engine, and how they are preparing for a Vertex implementation within their Oracle ERP landscape. The talk offers honest reflections on challenges, learnings, and the KPI framework that’s shaping their transformation roadmap.
Why Change Was Inevitable:
Understand the operational pain points and compliance pressures that pushed Flutter to reevaluate its indirect tax processes and look for a long-term, scalable solution.Navigating Solution Selection:
Discover the criteria Flutter used to assess vendors — from technical fit with Oracle ERP, to global tax coverage, automation potential, and future scalability.What Success Looks Like:
Explore Flutter’s pre-go-live KPI framework, lessons learned so far, and practical insights on change management and stakeholder alignment before a major tax engine implementation.
