Speaker: Sharon Ganney
Strategy, and Policy Adviser for FCDO’s Oracle Cloud ERP System- Hera
Foreign, Commonwealth and Development Office. (FCDO)
From Vision to Reality: The FCDO’s Journey to Oracle Redwood
In this inspiring joint session, Sharon Ganney and Tony Cook will share the compelling transformation story of how the FCDO — one of the UK’s largest and most globally dispersed government departments — has successfully transitioned to Oracle Redwood UX, impacting over 20,000 users across more than 280 overseas posts and in the UK.
This presentation will offer a transparent, experience-rich view into how change management, training, user adoption, and Oracle Guided Learning (OGL) solutions were interwoven into one of the UK government’s most significant Oracle Cloud modernisation programs to date.
Learn how OGL helped with;
Faster Onboarding & Adoption: New users can learn as they work, reducing the need for separate, time-consuming training sessions.
Consistency at Scale: Standardizes training and processes across departments, geographies, or business units.
Change Resilience: When updates occur (e.g., quarterly Oracle Cloud releases), OGL allows you to update guidance centrally so your users stay informed and productive.